Privacy Policy

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Last updated: October 9, 2025


1. Introduction

Your privacy matters to us.

This Privacy Policy explains how GOX collects, uses, and protects your personal information when you interact with GOX platforms and the GOX Community.

In this document, “GOX platforms” refers to all digital and physical environments operated by GOX, including but not limited to the GOX website (gox.life), mobile applications, GOX Destinations, and other official GOX services.

By using any GOX platform, you agree to the practices described in this Policy.


2. What We Collect

We collect information to operate, improve, and protect the GOX Community experience.

a. Information you provide

  • Account data: name, username, email, profile picture, password, and optional bio.
  • Community activity: posts, photos, videos, comments, likes, and other user-generated content (UGC).
  • Communication data: includes information related to messages, feedback, and reports.

    (Private message content is never accessed unless required to investigate technical or policy-related issues, under strict security control.)

b. Information we collect automatically

  • Log data: IP address, browser type, device info, and session timestamps.
  • Cookies and tracking data: used for login, preferences, analytics, and spam prevention.
  • Location data: only when you choose to enable or share it.

c. Information from third parties

If you choose to sign up or log in via social networks (like Facebook, Google, Threads, or Apple), we may receive limited information (e.g. public profile, name, and email) in line with their own privacy settings.



3. How We Use Your Information

We use your information to:

  • Operate your account and enable platform features (posting, following, commenting, messaging).
  • Personalize content, feeds, and recommendations.
  • Detect and prevent spam, abuse, or policy violations.
  • Communicate updates, security alerts, or service changes.
  • Improve user experience, platform performance, and community safety.
  • Comply with applicable laws and enforce our Terms of Use.

GOX will never sell your personal information.


4. Public Visibility & User-Generated Content (UGC)

Content you post (text, images, videos, comments, or profiles) may be publicly visible depending on your privacy settings.

By posting, you grant GOX a limited, worldwide, royalty-free license to display and distribute your content for community purposes.

Avoid sharing private or sensitive information in public spaces.



5. Cookies & Tracking

GOX platforms use cookies and similar technologies to:

  • Keep you logged in and remember preferences
  • Analyze traffic and usage trends
  • Protect against spam and unauthorized access

You can control cookies via your browser settings. Some features may not function properly without them.



6. Embedded & Linked Content

Content on GOX platforms may include embedded media (e.g., videos, images) or external links.

When interacting with embedded content, your data may be processed by those external sites according to their own Privacy Policies.



7. How Long We Keep Your Data

Account and post data are retained as long as your account is active.


Posts or comments may stay visible even if you deactivate your account, unless you request removal.

Backup copies may persist temporarily for security and legal compliance.

We periodically review and delete unnecessary data.



8. Your Rights

You have the right to:

  • Access and export your data
  • Correct or update your information
  • Request deletion of your account and data
  • Withdraw consent for specific processing activities

To exercise these rights, email us at privacy@gox.life.

We may need to verify your identity before fulfilling your request.



9. Data Sharing

We only share your data in the following cases:

  • With trusted service providers that support our operations (hosting, analytics, security).
  • With third-party login providers when you choose to connect your account.
  • When required by law, regulation, or to protect safety and legal rights.

All partners are bound by strict confidentiality and data protection obligations.



10. Security

We use encryption, secure servers, and access controls to protect user data.

However, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials.



11. Children

GOX platforms are not intended for users under 13 years old (or the minimum age required by applicable law in your country).

We do not knowingly collect data from minors. If such data is found, it will be deleted promptly.



12. International Principles

GOX is based in Vietnam and complies with Vietnamese data protection laws.

For users outside Vietnam, GOX also strives to align with internationally recognized privacy and data protection standards, including transparency, purpose limitation, user consent, and data minimization principles.


13. Changes to This Policy

We may update this Privacy Policy periodically.

Major changes will be announced via email or notifications on GOX platforms.

Continued use of GOX after updates means you accept the revised version.



14. Contact Us

If you have questions, concerns, or data requests, contact us at:

Email: privacy@gox.life


Legal Entity

Operated by Hong Quan Sport Company Limited (GOX)

Business Registration Number: 0310602861

Address: 1017 Binh Quoi, Ward 28, Binh Thanh District, Ho Chi Minh City, Vietnam